Reports to: Executive Director
Status: Full-time

Position Summary & Role:

The Operations Coordinator is the operational and administrative backbone of the GNPCA. This role exists to ensure the Association operates with financial integrity, data accuracy, office efficiencies, operational discipline and member trust. This team member plays a significant role in supporting all systems, records and governance that allow the GNPCA to scale, serve members and maintain credibility with investors, sponsors and the Board.

This role is accountable for membership and financial systems, CRM, private capital research and mapping, board and executive operations, office and administrative infrastructure.

Key Responsibilities:

Member & Financial Administration
Ensure all member relationships are accurately tracked and financially sound. Maintain official member lists and ensure new members are fully on boarded, added to website, and invoiced (track payments, follow up on aging accounts), deposit checks. Provide membership reports to leadership.

CRM & Data Infrastructure
Own the GNPCA’s data systems. Select, implement and manage CRM platform (e.g., HubSpot, Zoho). Define data structure, fields, workflows and reporting. Track members, prospects, event. Attendance, meetings, community relationships. Maintain Campaign Monitor and all e-blast lists.

Private Capital Map & Research
Maintain Nashville’s venture and private capital intelligence. Update and manage the Private Capital Map in organization’s CRM system. Conduct PitchBook research. Track funds, investors, family offices, and corporate venture activity in Tennessee. Provide relevant data to leadership, events and membership strategy.

Board, Executive & Event Operations
Ensure governance runs smoothly and professionally. Schedule board meetings, prepare agendas and materials. Support Executive Director calendar and travel. Maintain executive meeting logs and contact records. Provide administrative support to the Director of Programs & Events, including logistical support such as badge runs, maintaining supplies, on-site registration etc.

Office & Administrative Operations
Keep the organization running day-to-day, mail, deposits, supplies, IT and equipment, building and parking needs, intern and administrative support management, contract and document management, inbox monitoring and administrative correspondence.

Qualifications

• Background in operations, administration or association management

• Experience with CRM and data systems

• Highly organized, detail-oriented and reliable

• Comfortable working with executives, board members and investors

• Design and presentation tools (Canva, PowerPoint) preferred

• AI/ChatGPT experience preferred

To Apply: 

Please submit a resume and brief cover letter describing your interest and relevant experience to info@gnpca.org.